Insurance & Fees

Clear costs, no surprises. Here's how payment works for each kind of coverage.

VIRGINIA MEDICAID

Anthem, Sentara & UnitedHealthcare

  • We bill your Medicaid plan directly
  • No cost to you for covered services
  • We can help confirm your eligibility
COMMERCIAL INSURANCE

Anthem, Sentara & UnitedHealthcare

  • We submit claims for you
  • Copays, coinsurance and deductibles are due at each session
  • We can help you check your benefits before you start
SELF-PAY

Paying without insurance

  • Rates listed below, due at each session
  • More privacy and flexibility
  • You have the right to a Good Faith Estimate
  • Limited sliding scale spots for those who qualify. Ask us.

We accept major credit and debit cards, and HSA/FSA cards where eligible. Coverage varies by plan. Telehealth clients located in Maryland or Wyoming are self-pay only.

Self-pay rates

These rates apply to self-pay clients. Insured clients pay according to their plan.

ServiceLengthRate
Diagnostic evaluation (first session)60–90 min$150
Individual therapy60 min$130
Individual therapy45 min$95
Individual therapy30 min$75
Family therapy60 min$150

Cancellation policy

Your appointment time is reserved for you. Please give at least 24 hours' notice if you need to cancel or reschedule, so the time can go to someone else who needs it.

Late cancellations & missed appointments

Late cancellations (under 24 hours), missed appointments and arrivals more than 15 minutes late may be charged up to 50% of the full session fee, where permitted by your insurance plan. Insurance does not cover this fee. Full details are in the practice policies you receive at intake.

Your Right to Receive a Good Faith Estimate of Expected Charges

Under the No Surprises Act, health care providers must give clients who do not have insurance, or who are not using insurance, an estimate of the expected charges for services.

  • You have the right to receive a Good Faith Estimate of the total expected cost of any non-emergency services, including therapy sessions.
  • Make sure your therapist gives you a Good Faith Estimate in writing at least 1 business day before your scheduled service. You can also ask for a Good Faith Estimate before you schedule a service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Keep a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Questions about coverage?

Insurance can be confusing. Call us and we'll help you sort it out before your first session.